dgb3 Terms & Conditions

1 Definitions

For the purposes of these Terms, the following definitions apply throughout:

• "Platform" refers to the dgb3 website, mobile site, and all associated services accessible at dgb3.io.
• "Account" means the personal account created by a Player upon successful registration on the Platform.
• "Balance" refers to the total funds held in a Player's Account at any given time, including any applicable bonus funds.
• "Bonus Funds" means promotional credits awarded to a Player's Account subject to wagering requirements and validity periods.
• "Real Money Funds" means funds deposited by a Player via an accepted payment method, excluding Bonus Funds.
• "Wagering Requirement" means the number of times a bonus amount must be staked before any associated winnings may be withdrawn.
• "Game Provider" refers to any certified third-party studio whose games are made available on the Platform, including but not limited to Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe.
• "Bangladesh Standard Time (BST)" means UTC+6, the official time zone applicable to all time-sensitive operations on the Platform.

2 Eligibility

Access to and use of the dgb3 Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the Platform:

• You are at least 21 years of age. dgb3 does not permit any individual under the age of 21 to register an Account, place bets, or access any gaming content on the Platform under any circumstances.
• You are acting on your own behalf as an individual and not as an agent, representative, or trustee of any third party.
• You have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You are not registered as a self-excluded player on dgb3 or subject to any cooling-off period imposed by the Platform.
• You are not an employee, director, officer, contractor, or close family member of any employee of dgb3 or any Game Provider whose games are offered on the Platform.

dgb3 reserves the right to request documentary evidence verifying a Player's age, identity, and eligibility at any time. Failure to provide satisfactory documentation may result in suspension of the Account and withholding of any pending withdrawals pending verification.

3 Account Registration

To access the full range of services on dgb3, you must create a single registered Account. The following rules govern Account registration and maintenance:

• One Account Per Person: Each individual may hold only one Account on the Platform. Duplicate accounts — whether registered under the same name, address, email address, telephone number, device, or payment method — are strictly prohibited. dgb3 reserves the right to close all but one account where duplication is identified and to void any bets or winnings associated with duplicate accounts.
• Accurate Information: You must provide complete, accurate, and current information during registration, including your full legal name, date of birth, and valid contact details. Providing false or misleading information constitutes a material breach of these Terms.
• Account Credentials: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your Account credentials with any third party. dgb3 accepts no liability for losses arising from unauthorised access to your Account caused by your failure to protect your login details.
• Account Verification: dgb3 may at any time require you to complete a Know Your Customer (KYC) verification process. This may include submission of a government-issued photo identification document, proof of address, and proof of payment method ownership. Accounts that fail to complete required verification within the specified timeframe may be suspended.
• Account Closure: You may request closure of your Account at any time by contacting support at [email protected]. Any Real Money Funds remaining in your Account at the time of closure will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

4 Deposits & Withdrawals

All financial transactions on dgb3 are denominated in Bangladeshi Taka (BDT). The following terms apply to all deposits and withdrawals made through the Platform:

• Accepted Payment Methods: dgb3 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Accepted methods are subject to change; the current list is displayed at the point of deposit.
• Minimum Deposit: The minimum single deposit amount is ৳100. Deposits below this threshold will not be credited to your Account.
• Deposit Processing: Deposits made via mobile financial services (bKash, Nagad, Rocket, Upay) are typically credited to your dgb3 Account within seconds of successful transaction confirmation. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution.
• Withdrawal Requests: Withdrawal requests are processed to the same payment method used for the corresponding deposit where operationally possible. dgb3 aims to process withdrawal requests promptly; actual credit times depend on the receiving payment provider.
• Verification Prior to Withdrawal: dgb3 reserves the right to complete full KYC verification before processing any withdrawal request. Withdrawals may be held pending satisfactory completion of any outstanding verification steps.
• Currency: All Account balances, bets, winnings, and transactions are displayed and settled in BDT. dgb3 does not currently accept deposits in foreign currencies.
• Own Funds Only: You may only deposit funds that belong to you and that you are legally entitled to use. Using funds obtained through unlawful means is strictly prohibited and will be reported to the relevant authorities.

5 Bonuses & Promotional Offers

dgb3 offers various promotional bonuses to new and existing players. All bonuses and promotions are subject to these general terms as well as any specific terms published alongside the individual offer:

• Wagering Requirements: All Bonus Funds are subject to a wagering requirement that must be fulfilled before any winnings derived from Bonus Funds may be withdrawn. The applicable wagering requirement is stated in the individual offer terms.
• Validity Period: Bonuses are valid for a fixed period stated at the time the offer is issued. Any unused Bonus Funds or unmet wagering requirements will be forfeited at the expiry of the validity period without compensation.
• One Bonus Per Offer: Each promotional offer may be claimed once per eligible player, household, device, IP address, and payment method unless explicitly stated otherwise.
• Non-Transferable: Bonuses are non-transferable, have no cash value independent of wagering completion, and may not be exchanged or bartered between players.
• Abuse Prevention: dgb3 reserves the right to void bonuses, cancel associated winnings, and suspend Accounts where there is reasonable evidence of bonus abuse, including but not limited to coordinated betting strategies designed to exploit promotional terms.
• Amendments: dgb3 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that any such change does not retroactively affect bonuses already claimed and actively being wagered by a Player.

6 Game Rules & Betting

The following general rules apply to all gaming and betting activity conducted on the Platform:

• Game Rules: Each game available on dgb3 is governed by the specific rules of that game as published by the relevant Game Provider. In the event of a conflict between these Terms and a Game Provider's rules on a matter specific to gameplay, the Game Provider's rules shall take precedence for that game.
• Bet Acceptance: A bet is not considered accepted until it has been confirmed by the Platform and a confirmation reference has been issued. dgb3 reserves the right to refuse or limit any bet at its absolute discretion without being required to provide a reason.
• Errors & Malfunctions: In the event of a technical malfunction, software error, or any error in published odds or game outcomes, dgb3 reserves the right to void affected bets and return stakes to Players. Winnings resulting from a manifest error are not valid and will not be paid.
• Minimum & Maximum Stakes: Minimum and maximum stake limits apply to all games and betting markets. Current limits are displayed within each game or betting market interface and are subject to change at any time.
• Sports Betting Markets: For sports betting markets — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), basketball, and other events — all bets are settled according to the official result as published by the relevant governing body. dgb3's decision on bet settlement shall be final.
• Disconnection: dgb3 accepts no liability for any loss incurred as a result of a disconnection during a game session caused by your internet connection or device. Where a disconnection occurs during a live game, the Platform's server records of the game state at the point of disconnection shall be conclusive.

7 Prohibited Conduct

The following conduct is strictly prohibited on the dgb3 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent ban, forfeiture of Account balance, and referral to relevant authorities:

• Registering more than one Account on the Platform, whether under your own identity or any other identity.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, interact with games, or conduct any transaction on the Platform.
• Colluding with other players to gain an unfair advantage in any game, particularly in live casino formats such as poker or baccarat.
• Engaging in any form of match-fixing, spot-fixing, or exploitation of insider information in sports betting markets.
• Deliberately exploiting software errors, game glitches, or pricing errors to place bets with an artificially enhanced expected value.
• Using the Platform for any money laundering, fraud, or other financial crime.
• Allowing any person under the age of 21 to access or use your Account.
• Misrepresenting your identity, age, location, or any other material information to the Platform.
• Attempting to reverse-engineer, decompile, or otherwise interfere with the Platform's software or infrastructure.

8 Intellectual Property

All content on the dgb3 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, game assets, and the overall look and feel of the Platform — is the property of dgb3 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include any right to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content from the Platform without prior written consent from dgb3.
• Use any dgb3 brand name, logo, or trademark in any manner that could cause confusion or that disparages dgb3.
• Frame or mirror any part of the Platform on any other website or digital medium.

Any unauthorised use of Platform content automatically terminates the licence granted to you and may result in legal action.

9 Privacy & Data Protection

dgb3 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is available at dgb3.io/privacy-policy. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data practices include:

• Personal data collected during registration and KYC verification is used solely for account management, fraud prevention, responsible gaming compliance, and legal obligations.
• Payment information is processed securely using SSL encryption. dgb3 does not store full payment card details on its servers.
• dgb3 does not sell your personal data to third parties. Limited data sharing with Game Providers and payment processors occurs only as necessary to provide the Platform's services.
• Players may request access to, correction of, or deletion of their personal data by contacting [email protected], subject to any legal retention obligations applicable to dgb3.

10 Responsible Gaming

dgb3 is committed to promoting safe and responsible gaming practices. We provide the following tools to help players manage their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their Account settings. Limits take effect immediately when set and can be reduced at any time. Requests to increase a limit are subject to a 7-day cooling-off period.
• Session Time Reminders: Players may configure session duration reminders to receive notifications after a set period of continuous play.
• Cooling-Off Period: Players may request a temporary break from the Platform of between 24 hours and 6 weeks. During a cooling-off period, the Account is suspended and no bets or deposits may be made.
• Self-Exclusion: Players who wish to permanently exclude themselves from the Platform may request self-exclusion by contacting [email protected]. Once a self-exclusion is in place, it cannot be reversed for a minimum of 6 months.

If you believe your gambling is becoming a problem, we encourage you to contact our support team immediately at [email protected]. You can also visit our dedicated Responsible Gaming page for further information and guidance.

11 Limitation of Liability

To the maximum extent permitted by applicable law, dgb3 and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform.
• Any loss of profits, data, or goodwill, whether arising in contract, tort, or otherwise, even if dgb3 has been advised of the possibility of such damages.
• Any interruption, suspension, or termination of the Platform or any service, whether caused by technical failure, maintenance, or circumstances beyond dgb3's reasonable control.
• Any loss caused by your failure to maintain the security of your Account credentials.
• Any loss arising from your reliance on information or odds displayed on the Platform that subsequently prove to contain an error.

Nothing in these Terms shall exclude or limit dgb3's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.

12 Amendments to These Terms

dgb3 reserves the right to revise these Terms at any time. When material changes are made, dgb3 will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect, except where a shorter notice period is required by law or necessary for security or fraud prevention purposes.

Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request closure of your Account in accordance with Section 3.

The current version of these Terms, including their effective date, is always available at dgb3.io/terms-conditions.

13 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, dgb3 encourages players to contact the support team in the first instance with a view to reaching an amicable resolution.

dgb3 aims to respond to all formal complaints within 5 business days of receipt. Complaints should be submitted in writing to [email protected] with the subject line "Formal Complaint" and should include your Account username, a description of the issue, and any supporting documentation.

In the event that a dispute cannot be resolved through the internal complaints process, the parties agree to seek resolution through good-faith negotiation before pursuing any formal legal proceedings.

14 Contact Information

If you have any questions about these Terms & Conditions, or wish to exercise any of your rights under these Terms, please contact the dgb3 support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Routine queries within 24 hours; formal complaints within 5 business days
• Language: Support is provided in English

These Terms & Conditions were last updated on 1 January 2026. This document supersedes all previous versions of the dgb3 Terms & Conditions. dgb3 reserves all rights not expressly granted in these Terms.